About MochiBuy
Last updated: 2026-09-15 · 中文版
About MochiBuy
MochiBuy is a shopping agent for people outside China who want to buy from Taobao, Tmall, JD and 1688 without speaking Chinese or arranging their own freight.
What we do
You paste a link or a keyword. We find the item, buy it on your behalf at the price the seller charges, receive it at our warehouse in Guangzhou, Guangdong, China, inspect and photograph it, then consolidate and ship it to your door.
We charge 0% service fee. Our margin is in the international freight we negotiate, which means our incentive is to pack efficiently and ship reliably — not to inflate your item cost.
How we work
| Warehouse | Guangzhou, Guangdong, China |
| Free storage | 90 days |
| Free QC photos | 3 per item |
| Service fee | 0% |
| Support hours | Mon–Sat 09:00–21:00 (GMT+8) |
| Languages | English · 简体中文 |
| Delivery tiers | 5–7 / 8–14 / 15–22 / 23–35 days |
Company information
- Legal entity: details published here once confirmed
What we will not do
- We do not sell your personal data.
- We do not hold customer money in a prepaid wallet — you pay per order, so there is never a customer cash pool sitting with us.
- We do not buy counterfeit goods, weapons, drugs or any other prohibited item.
Talk to us
Email hello@mochibuy.com — we answer within one business day, Mon–Sat 09:00–21:00 (GMT+8). For order-specific questions, include your order reference.
Still have a question?
Email us — we answer within one business day, Mon–Sat 09:00–21:00 (GMT+8). Include your order reference if it is order-specific.